Who we are
WeSchool is the leading Italian EdTech Company. We are on a mission to ensure learning never stops: our goal is to empower educators and students and encourage them to innovate learning by making it more inclusive, collaborative, and engaging.
We are looking for a CRM Specialist to join our team. If you love scaling marketing campaigns and systems and have a customer focus and analytical mindset, this is the job for you!
You will be responsible for growing our customer journeys and marketing automation infrastructure across multiple channels, including email, mobile apps, web, platform, and social media.
What's in it for you?
Responsibilities
- Monitor relationships with existing customers through CRM systems
- Ensure the CRM system provides an effective sales funnel
- Develop and implement marketing techniques that will drive new customers
- Set specific marketing strategies to retain customers
- Plan and manage multi-channel marketing campaigns
- Suggest new methods to address customers’ needs
- Track marketing metrics and trends, like conversion rates and web analytics
- Assist with organizing promotional events to reach prospective customers
- Review and select CRM software that meets our company’s needs
- Conduct market research to follow trends and competition
About you
Basic Qualifications
- Proven work experience as a CRM Specialist or similar role
- Technical expertise with CRM and analytical systems
- Hubspot proficiency
- Knowledge of online marketing methods and best practices
- An ability to manage projects end-to-end
- Strong communication skills along with a customer-oriented attitude
- Can clearly articulate and present ideas and concepts in a compelling way and interface with cross-functional teams
- Fluency in written and spoken English essential
What we offer
- Full-time Employee contract
- Competitive salary (fixed + bonus)
- +30 days of paid leave
- Hybrid or Full-time remote
- A learning environment where you can build upon your skills and interests, we support you with a yearly personal development budget
- Flat hierarchy where your voice is heard, your views are welcome and appreciated at all levels of the organization
- A diverse, inclusive, and multicultural working environment
About Us
We have recently closed a €6.4 million Series A funding round to scale technology and enter new markets.
We provide an online classroom collaboration e-learning platform developed in-house by our Tech team that has enabled 1.7M (20% of) Italian students not to miss school - the other 2 platforms were Google and Microsoft - and to amplify their learning experience by leveraging digital tools during the outbreak of the pandemic in 2020.
We are a young, fast-growing, and fast-paced team that values collaboration and innovation as keys to reaching our mission. Our company is home to almost 50 full-time employees. And we plan to double our team in 2022 to push on our international growth with a full-remote first and objective-based approach.
We gather teams of experts from instructional design, software engineering, course development, educational video production, web marketing, teacher & student engagement.